FAQS

What kinds of payment methods do you accept?

We accept the following forms of payment:

  • Visa
  • Master
  • Discover
  • American Express
  • Paypal
Do you restock items that are sold out?

Unfortunately we do not restock most of our items. You may contact Customer Service Team will need an item title to confirm availability.

Can I modify or cancel my order?

Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.

Why was my order cancelled?
  • 315 Couture was unable to verify the billing information that was entered on the order. If the billing address does not match with what the credit card issuer or bank has on file, the order will be automatically canceled.
  • If your order has been canceled, please contact your credit card issuer or bank to verify that the billing information is correct. Afterwards, create a new order using the correct billing address.